Reference

Legal terms for India access

Live Roulette, Balloon and Football Strike sit behind one account agreement, so you can see the legal rules for access, wallet records and account conduct before you open…

India legal accessAccount termsWallet recordsPrivacy requests
o66 Legal terms for India access
CONTACT ROUTES

Reach us about legal records

Legal questions need a clear path, not a vague inbox. Use the contact route that matches your request, and include your account email, registered mobile number and the payment reference if the matter involves UPI, Paytm or PhonePe. We may ask follow-up questions before changing records because a legal request can affect wallet history, login access or withdrawal checks.

Team online

Account terms help

Write to support when you need a plain reading of account terms, eligibility wording or conduct rules. Share the section you are asking about so our team can respond without mixing it with wallet support.

Wallet record query

For UPI, Paytm or PhonePe legal record questions, include the transaction reference, date and amount shown in your app. We use those details to locate the matching wallet entry and payment audit trail.

Privacy request desk

Send privacy requests from the email linked to your account whenever possible. If you cannot access that inbox, we may ask for identity checks before we amend, export or remove eligible records.

DATA RULES

Account data controls we apply

Legal handling is part of the account flow, from your first login to any later wallet check.

Data collection scope

We collect account details, device signals, wallet references and activity logs that help us run your account and meet legal duties. We do not ask for unrelated personal records when a narrower check is enough.

Cookie choices

Cookies help keep you signed in, remember language choices and protect sessions from misuse. You can adjust browser settings, though some account features may need essential cookies to work correctly.

Account security checks

When we see unusual login activity, mismatched payment records or repeated failed access attempts, we may pause sensitive actions and ask for verification. This protects your wallet record while we confirm control of the account.

Retention periods

We keep legal, wallet and dispute records for the period needed under applicable duties and operational needs. When a record is no longer required, we delete it or separate it from direct account identifiers.

Correction requests

If your name, mobile number or payment reference is wrong, contact us with proof from the linked account or payment app. We check the request before changing records that may affect withdrawals.

Disclosure handling

We share account records only when needed for payment processing, security checks, dispute handling or a lawful request. Each disclosure is limited to the relevant record set rather than your full account history.

Legal questions before you join

Before you open an account, read the answers below to understand how legal access, account records and privacy requests work. These answers explain our usual process, but they do not replace the full account terms. If your question involves local law, access is available where local law permits and your location may affect the outcome.

Your account is governed by the terms shown on this page, the privacy wording and any account-specific notices shown during use. Access depends on local law and is available where local law permits.

We may request identity, address or payment proof when needed for account safety, withdrawal checks, dispute handling or lawful requests. We ask for relevant documents only and tie them to the account record.

Payment references help us match funds to your wallet, confirm withdrawal requests and answer disputes. The record may include timing, reference codes and account identifiers from UPI, Paytm or PhonePe.

Yes, you can ask for a copy of eligible account data from the email linked to your account. We may verify your identity first, then provide records that can be shared under applicable rules.

You can request a correction if your account name, mobile number, email or payment reference is inaccurate. We may ask for proof before changing records connected to wallet checks or account access.

Access may be restricted if local law does not permit access, if account checks are incomplete, if payment records do not match or if the account terms are breached. We explain the next step where possible.

Contact support with your account email, mobile number, payment reference if relevant and a short description of the dispute. We route legal issues separately from general wallet questions to avoid delay.